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Fees & Insurance

COVID 19: We continue to provide counselling sessions by video conferencing or phone ensuring safe and accessible care. Additionally, we now offer in-person appointments following current Public Health protocols in our Coquitlam and Port Moody locations.

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NOTICE OF FEE INCREASE (Jan 2024): Please note that after freezing our rates the last three years to best support our clients through the pandemic, our Clinical Counsellors will be increasing rates by 10% as follows: Individual Therapy- $175, EMDR - $247.50, and Couple's Therapy - $288.75. Should this increase present financial difficulty to any current client, please discuss the option of a sliding scale with your clinician.

Fees

  • Individual Therapy - $150.00/ hour +GST

  • Occupational Therapy - $150/ hour (no GST)

  • EMDR - $150/ hour +GST (75 min sessions = $225 + GST)

  • Couple/ Family Therapy - $175/ hour +GST (75 minute sessions = $262.50 + GST)

  • Sliding Scale Graduate Intern Clinical Counselling - email clinicalcounsellingbc@gmail.com to discuss your needs & eligibility. 

Payment Options

Payments can be made by credit card or e-transfer and is due on the day of session. A receipt for each payment will be emailed to you for your records. 

Cancellation & Late Policy

We require 48 hour notice for cancellations or rescheduling. The full fee is charged for missed appointments or late cancellations. For late arrivals, sessions will end at the originally scheduled time and the full fee will be charged. 

Insurance Coverage

Extended Health Benefits: The vast majority of extended benefits plans (ie. Sun Life, Blue Cross, DesJardins, Canada Life, Manulife, etc.) cover some or all costs associated with individual counselling sessions provided by an RCC or OT. If you intend to seek reimbursement for the cost of sessions under a group plan, please check with your employer to ensure the coverage criteria includes RCCs/ OT.

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If your plan does not cover RCCs/OTs but does cover Psychologists, Social Workers, and/or Counsellors with other designations, you can make a request to your employer through the Human Resources Department to adjust the plan to include RCC designation. Many employers are not aware that making this change is easy and can be done at no extra cost to them. Click here to download a template to help with this. Receipts are issued via email and may be needed for health plan reimbursement or as a medical expense toward your personal income tax.

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ICBC: If you have a recent claim with ICBC, you are eligible to receive funding for 12 counselling sessions through ICBC. PLEASE NOTE THAT AS OF APR 1, 2023, ICBC will cover $141.75 / $157.50 for each counselling session. Please check with your adjuster to confirm that coverage is available for your situation. 

  • If you work with RCCs Thea or Sarah, who are approved ICBC providers, $141.75/ session will be direct billed to ICBC for you and you will simply pay the difference of $15.75. The amounts are subject to change without notice.

  • If you work with RCC Ashley, you will pay the full $157.50 up front and will then submit your receipts to ICBC for reimbursement of $141.75 / session. The amounts are subject to change without notice.

  • If you have an older ICBC claim, you may still be eligible for some coverage for sessions with Thea or Sarah. Please check with your adjuster prior to scheduling a consult to discuss this, and be prepared to provide your claim number, adjuster's contact information, date of accident, and a note from your doctor.

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CVAP: RCCs Thea & Adriana are approved Crime Victim Assistance Program Providers. If you have approval for counselling through CVAP, you pay out of pocket and can submit your receipts to CVAP for reimbursement. At this time, CVAP reimburses clients $80/ session, while the full cost per session including GST is $157.50.

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